FAQ
You can learn more from our asked questions
The mission of this project is to offer the first and the largest crypto reclaim solution by providing the potential for billions of dollars in misappropriated cryptocurrency to be effectively and legally reclaimed.
About Recover Crypto
Evidences
Fees and value thresholds
Higher priority claims
We can investigate all blockchain-based assets included in the cryptocurrency market leading coverage, these includes BTC, ETH, ERC20 Tokens, XRP, LTC, BCH, NEO and DASH with more coming. Investigating claims involving anonymous coins may be challenging but possible.
There is no limit to the number of claims you may submit.
There is no deadline.
Anyone who has lost cryptocurrency funds in any form of a hack, shut down and/or hacked exchange, ransomware, ransoms, fake ICOs or who simply has lost funds by sending them to the wrong address.
The mission of this project is to offer the first and the largest crypto reclaim solution by providing the potential for billions of dollars in misappropriated cryptocurrency to be effectively and legally reclaimed.
There has been no end-to-end effective solution in the public market for pursuing the rights of victims of cryptocurrency-related frauds. The early stage, cross-border character, scale, and new technological complexity of blockchain has hindered efforts of victims and law enforcement. We use the combination of fit for purpose technology, operational processes, experience and capabilities to effectively recover misappropriated virtual assets.
Please provide us any evidence that supports what you have described. That may include visual evidence, e.g. screenshots of the platform with a cryptocurrency address visible, email correspondence, or any other materials that may help us to evaluate your case. We may request further evidence in the course of our investigation.
Please provide us with the screenshot from your wallet showing your regular address; transaction history; address of the hacker (if possible); hash of the transaction (if possible); full correspondence with the scammer (if possible); statements from police or other competent authority (if possible) and any other materials that may help us to evaluate your case. We may request further evidence in the course of our investigation.
Please provide us with the screenshot from your wallet showing your regular address; screenshot of your transaction history, screenshot showing the wallet address of the hacker (if possible), hash of the transaction (if possible); full correspondence with wallet support relating to your hacked wallet (if possible); statements from police or other competent authority (if possible) and any other materials that may help us to evaluate your case. We may request further evidence in the course of our investigation.
Please provide us with the screenshots from the cryptocurrency exchange website showing your deposit address, name of the exchange, identity details (name, surname, email address, phone number); information about the balance account; the full correspondence with the exchange support relating to your blocked cryptocurrency, and any other material that may help us to evaluate your case. We may request further evidence in the course of our investigation.
Proof of address ownership may be required in the course of our investigation. It can be easily done with cryptographic signature and we will provide instructions on how to do so, when needed. We have developed the world’s most extensive structured database of blockchain transactions and off-chain data. For most of the transactions we could identify at least one counterparty.
Please note that we require the evidence supporting what you have described and you need to provide us with the proof of ownership and loss of each cryptocurrency e.g. screenshot from the exchange or hashes of misappropriated transactions.
We evaluate each case individually. The parameters considered in prioritization of cases relate to the feasibility of recovery, number of victims and value of claims. The feasibility of recovery depends on various factors such as the jurisdictions involved, cooperation with law enforcement, a number of different blockchain protocols involved. There is no pre-set minimum threshold, and we will do our best to provide support for victims even when a class action or other coordinated proceeding is not possible.
There is no minimum threshold of stolen crypto. We will conduct a feasibility study in each case.
We will do our best to recover the full value of your loss. However, the success depends on multiple factors such as number of other claims related to the case, such as the legal jurisdictions and law enforcement involved.
We will contact you individually about the recovered funds and the steps required to complete the return of any funds to you.
The amount of success fee will be evaluated individually for each case and is dependent mostly on the estimated costs of the investigation and any necessary legal proceedings. It may be possible for us to lower any fee, for example where your claim can be combined as part of a classaction, or where other legal financing options are available.
We will prepare a custom offer and agreement for your case. The fee will typically be payable from or not from the value of recovered assets, and may be dependent on such factors as:
value of the stolen crypto;
location;
jurisdictions involved;
cooperation of other relevant parties; and
chance of recovery.
value of the stolen crypto;
We evaluate each case individually. The parameters considered in prioritization of cases relate to the feasibility of recovery, number of victims and value of claims. The feasibility of recovery depends on various factors such as the jurisdictions involved, cooperation with law enforcement, a number of different blockchain protocols involved. There is no pre-set minimum threshold, and we will do our best to provide support for victims even when a class action or other coordinated proceeding is not possible.
There is no minimum threshold of stolen crypto. We will conduct a feasibility study in each case.
We will do our best to recover the full value of your loss. However, the success depends on multiple factors such as number of other claims related to the case, such as the legal jurisdictions and law enforcement involved.
We will contact you individually about the recovered funds and the steps required to complete the return of any funds to you.
The amount of success fee will be evaluated individually for each case and is dependent mostly on the estimated costs of the investigation and any necessary legal proceedings. It may be possible for us to lower any fee, for example where your claim can be combined as part of a classaction, or where other legal financing options are available.
We will prepare a custom offer and agreement for your case. The fee will typically be payable from or not from the value of recovered assets, and may be dependent on such factors as:
value of the stolen crypto;
location;
jurisdictions involved;
cooperation of other relevant parties; and
chance of recovery.
value of the stolen crypto;